Knowledge
Lynx Knowledge - Link Tracker Integration
Link knowledge articles to tracked links
lynx_knowledge_link_tracker
· v19.0.1.0.0
· Premium
What this solves
Lynx Knowledge - Link Tracker Bridge
Bidirectional knowledge linkage between Lynx Knowledge articles and Link Tracker: Link Tracker records gain a "Related Articles" pane, articles gain a list of tracked links they apply to, and the team stops searching for the runbook every time something happens.
Most marketing questions have already been answered in writing. The problem is finding the right article when you need it. This bridge adds many-to-many links in both directions so marketing records surface the campaigns they support, and articles list the tracked links they govern - without copy-pasting URLs into chatter.
Key Features
Link Tracker record linking - Link Tracker forms gain a Related Articles section.
Article linking - Knowledge articles gain a list of linked tracked links.
One-click jump - clicking through either direction opens the linked record.
Multi-link support - many articles per record and many records per article.
Audit-friendly - the linkage stands up in compliance reviews where "what document governs this marketing record?" must be answered quickly.
Auto-Installation
Installs automatically when both lynx_knowledge and link_tracker are present. Bridges your knowledge base with marketing records so the SOP and the work live next to each other.
Integrates With
lynx_knowledge - the article engine.
link_tracker - the marketing module being bridged.
Depends on
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