Real Estate
Lynx Housing CRM
Complete CRM solution for housing organizations with resident management, maintenance, and applications
lynx_housing_crm
· v19.0.1.3.1
· Premium
What this solves
Lynx Housing CRM
A purpose-built CRM for housing authorities and property managers — units, residents, applicants, leases, maintenance, and a resident portal — running on Lynx Helpdesk so service requests are first-class records, not email threads.
Generic CRMs and ERPs miss the shape of a housing operation. Residents aren't customers — they're tenants of specific units, on a specific lease, in a specific subsidy program, with a specific rent ledger and a specific maintenance history. Applicants are a separate pipeline with a waitlist, income-verification rules, and assignment criteria. Lynx Housing CRM models all of that on top of res.partner (residents and applicants), adds housing.property / housing.unit / housing.lease records, wires service requests into Lynx Helpdesk so the SLA engine handles them, and ships a resident portal where tenants pay rent, file work orders, and update household information.
Key Features
Property and unit catalog — housing.property and housing.unit with type, bedrooms, accessibility, rent, status, and inspection history; one source of truth across teams.
Resident and applicant pipeline — extended res.partner with household composition, income verification, applicant status, waitlist position, and resident-since dates.
Lease management — housing.lease records the term, rent, subsidy program, signed PDF (via lynx_sign), renewal cadence, and ledger of payments and arrears.
Service requests via helpdesk — maintenance and resident requests open helpdesk.ticket records with the unit, lease, and resident pre-filled; SLA + routing + portal come from lynx_helpdesk.
Resident portal — branded /my/ views for paying rent, filing work orders, and uploading household-change documentation.
Waitlist management — applicant queue with priority scoring, auto-promotion when a unit comes available, and audit trail of every assignment decision.
Vertical pack support — bridge modules (Quebec pack, Calgary pack, Yardi connector) layer on regulator-specific reports, default data, and external-system sync without forking the core.
Integrates With
lynx_helpdesk — the underlying ticketing engine for service requests.
lynx_yardi_connector — bidirectional sync with Yardi Voyager.
lynx_housing_quebec_pack — Quebec-specific subsidy programs and SHQ reports.
Try Lynx Housing CRM on your team.
Free trial, no credit card. Talk to sales when you're ready.