Connaissances
Lynx Knowledge - Subscription Integration
Link knowledge articles to subscriptions
lynx_knowledge_sale_subscription
· v19.0.1.0.0
· Premium
What this solves
Lynx Knowledge - Sale Subscription Bridge
Bidirectional knowledge linkage between Lynx Knowledge articles and Sale Subscription: Sale Subscription records gain a "Related Articles" pane, articles gain a list of subscriptions and renewals they apply to, and the team stops searching for the runbook every time something happens.
Most subscription questions have already been answered in writing. The problem is finding the right article when you need it. This bridge adds many-to-many links in both directions so subscription records surface renewal scripts and pricing policies, and articles list the subscriptions and renewals they govern - without copy-pasting URLs into chatter.
Key Features
Sale Subscription record linking - Sale Subscription forms gain a Related Articles section.
Article linking - Knowledge articles gain a list of linked subscriptions and renewals.
One-click jump - clicking through either direction opens the linked record.
Multi-link support - many articles per record and many records per article.
Audit-friendly - the linkage stands up in compliance reviews where "what document governs this subscription record?" must be answered quickly.
Auto-Installation
Installs automatically when both lynx_knowledge and lynx_sale_subscription are present. Bridges your knowledge base with subscription records so the SOP and the work live next to each other.
Integrates With
lynx_knowledge - the article engine.
lynx_sale_subscription - the subscription module being bridged.
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