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Lynx Knowledge

Collaborative knowledge base with real-time editing

lynx_knowledge · v19.0.1.10.1 · Premium

What this solves

Lynx Knowledge

A real-time collaborative knowledge base your team will actually open — runbooks, policies, customer notes, and project briefs in one searchable home.

Most documentation lives in someone's inbox, on a SharePoint nobody opens, or in a Slack thread from 2023. Lynx Knowledge replaces that with a single hierarchy of articles your team can edit together (multi-cursor, OnlyOffice under the hood), tag, favourite, and link to any other Odoo record. Articles carry per-record access — Private, Shared, Internal, or Public with SEO-friendly URLs — and a versioned audit trail so the rollback button is one click away. Bridge modules (helpdesk, CRM, project, sale, etc.) plug articles into the rest of Odoo so the SOP opens next to the work that needs it.

Key Features

  • Hierarchical articlesknowledge.article supports parent/child trees with sequencing, icons, and cover images for browsability beyond flat lists.

  • Real-time collaborative editing — OnlyOffice integration means multiple users edit the same document at once with no merge conflicts; saves and versions happen automatically.

  • Four-level access control — Private, Shared (per-user permissions), Internal (all logged-in users), or Public (SEO-friendly URLs); change the level on a single article without restructuring the workspace.

  • Workspaces and tags — group related articles into workspaces and cross-cut with knowledge.article.tag; filter the tree by either.

  • Inline commentsknowledge.article.comment anchors discussion to a character range in the article so feedback lands on the right line, not the bottom of the document.

  • Versioned audit trail — every save is captured; restore any prior revision in one click and see who changed what when.

  • Templates — turn a repeating doc shape (incident postmortem, weekly status, RFC) into a one-click new article.

  • AI assistant integrationlynx_ai_assistant provides draft / summarize / translate actions inside the editor when the blank page is the obstacle.

  • Privileged access loggingknowledge.article.access.log records who read which sensitive article and when, for compliance audits.

Try Lynx Knowledge on your team.

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