Knowledge
Lynx Knowledge - Housing Integration
Link knowledge articles to housing properties
lynx_knowledge_housing
· v19.0.1.0.0
· Premium
What this solves
Lynx Knowledge - Housing CRM Bridge
Bidirectional knowledge linkage between Lynx Knowledge articles and Housing CRM: Housing CRM records gain a "Related Articles" pane, articles gain a list of properties, units, and residents they apply to, and the team stops searching for the runbook every time something happens.
Most housing questions have already been answered in writing. The problem is finding the right article when you need it. This bridge adds many-to-many links in both directions so housing records surface tenant policies and operations procedures, and articles list the properties, units, and residents they govern - without copy-pasting URLs into chatter.
Key Features
Housing CRM record linking - Housing CRM forms gain a Related Articles section.
Article linking - Knowledge articles gain a list of linked properties, units, and residents.
One-click jump - clicking through either direction opens the linked record.
Multi-link support - many articles per record and many records per article.
Audit-friendly - the linkage stands up in compliance reviews where "what document governs this housing record?" must be answered quickly.
Auto-Installation
Installs automatically when both lynx_knowledge and lynx_housing_crm are present. Bridges your knowledge base with housing records so the SOP and the work live next to each other.
Integrates With
lynx_knowledge - the article engine.
lynx_housing_crm - the housing module being bridged.
Depends on
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